Public transport plays a vital role in urban life, significantly influencing how residents feel about the cities they live in. A recent European Commission report reveals that seven out of 10 Europeans are generally satisfied with their city's public transport. However, the satisfaction levels across Europe vary significantly, with Northern and Western European cities showing higher satisfaction compared to their Southern and Eastern European counterparts.
Best City: Vienna Tops the List
Vienna, the capital of Austria, ranks highest in public transport satisfaction, with an impressive 91% approval rate. The city’s system is celebrated for its affordability, reliability, safety, and frequency of service. Residents benefit from well-connected trams, buses, and metro lines that operate with remarkable punctuality. Vienna’s commitment to expanding and modernizing its public transport system is seen as a model for other European cities to follow.
Worst City: Rome Falls Behind
In stark contrast, Rome ranks among the worst-performing cities, with a public transport satisfaction rate of just 29%. The Italian capital struggles with issues like unreliable service, low frequency, and safety concerns. Less than half of Rome's residents consider public transport safe, which is a significant factor contributing to the city's low scores. Moreover, the aging infrastructure and frequent delays make navigating Rome’s public transport system a frustrating experience for many.
A Geographical Divide
The report highlights a clear geographical trend, where cities in Northern and Western Europe, such as Vienna, Zurich, and Stockholm, consistently outperform those in Southern and Eastern Europe. For example, Palermo in Italy has a dismal satisfaction rate of just 22%, while Zurich in Switzerland boasts a stunning 95% approval rate among its residents.
Southern cities like Tirana and Athens face similar challenges to Rome, often struggling with outdated infrastructure and lower safety perceptions. Meanwhile, Eastern European cities like Sofia and Bucharest report similar concerns, though there have been improvements in recent years as governments invest in modernization projects.
The Importance of Public Transport for Sustainability
The climate crisis has led to a coalition of 43 European transport organisations urging the EU to provide more funding for public transport systems across the continent. The European Commission aims to encourage behavioral changes that favor public transport and active mobility, such as cycling or walking, as part of its broader environmental goals. By improving public transport, cities can reduce traffic congestion, lower emissions, and ultimately make urban areas more livable and sustainable.
Public transport satisfaction varies widely across Europe, with Vienna leading the way and Rome lagging behind. This gap underscores the importance of continued investment in public transport systems, particularly in Southern and Eastern Europe, where improvements are necessary for both residents' quality of life and environmental sustainability.
Source: Euronews
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